PRIVACY POLICY

Last updated on October 15, 2019

INTRODUCTION

Splendo Health B.V. (“we,” “us” or “our”) respects the privacy of our users (“user,” “you” or ”your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access and use of our software platform ”Splendo Health” as well as any other media channel, website or mobile application related, linked, or otherwise connected to (collectively, the “Application”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will inform you about any changes by updating the “Last updated” date of this Privacy Policy.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION

Personal Data

We do not actively collect any personally identifiable information (such as your name and email address). If you contact us via e-mail or using the contact form available inside the Application, you agree that your e-mail address and the content of your message(s) will be stored on the server of our web-hosting provider. We only use your e-mail address to communicate with you regarding customer support. We will never send you promotional e-mails or share your information with any third parties unless required by law.

Application Data

Information created while using the Application, such as activities and records, is stored locally on your device and is not uploaded to our servers, except anonymous derivative information (see Analytics Data). Your data may be uploaded to a server of a third-party service provider as part of your device backups, and you are responsible for contacting the third party directly if you want to delete your data.

Analytics Data

Our servers may collect anonymous derivative information when you access the Application, such as, but not limited to, the number of tracked activities, names of activities, as well as information about your interactions with the Application. We only collect analytics data to improve your experience using the Application. We do not share analytics data with any third parties.

Geo-Location Information

We may request access or permission to track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Push Notifications

We may request to send you push notifications regarding your activities, subscription or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

We use the information we collect to improve the Application and provide a better customer experience. Specifically, we may use the information to:

  1. Respond to product and customer service requests.
  2. Analyze usage and trends to improve your experience with the Application.
  3. Compile anonymous statistical data and analysis for our internal use.
  4. Increase the efficiency and operation of the Application.
  5. Assist law enforcement and respond to subpoena.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery and customer service.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

THIRD-PARTY WEBSITES

The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

INTERNATIONAL TRANSFERS

Your information may be processed, stored and used outside of the country in which you are located. Data privacy laws vary accross juristidctions, and different laws may be appicable to your data depending on where it is processed, stored or used.

EUROPEAN UNION CUSTOMERS

By using the Application and providing your information, you authorize us to collect, use and store your information outside of the European Union.

ONLINE PRIVACY PROTECTION ACT

We comply with the California Online Privacy Protection Act. We therefore wil not distribute your personal information to outside parties without your consent.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

EMAILS AND COMMUNICATIONS

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at: health@splendo.com